You don’t work 9 -5, so neither do we – call anytime: 1800 358 658

Rate Check Tool More Information
Find a Broker More Information
Partner with Us More Information
Free Quote More Information

Has the digital age changed the way we communicate and seek recommendations for our purchases?Not according to recent research findings.

When seeking out a new equipment finance provider, 94% of respondents in an independent survey said that business colleagues and associates were a major factor in choosing their equipment finance provider. As for vendors, 55% were referred by their equipment finance broker. When it comes to sourcing equipment finance, 38% prefer a face to face approach, which of course is the way we’ve always done things at Finlease.

One thing the digital age has streamlined is how the actual word of mouth process operates, as sites like Product Review allow word of mouth to speak to a wider audience. So in a world of recorded messages, queues and overseas call centres, it’s still the knowledge of a trusted advisor and face-to-face service which continues to erode the stranglehold of the banks.

It is refreshing to see the desire for good old fashioned service which allows business operators to have their finance arranged easily and quickly, so they can get on with running their businesses. As Mark O’Donoghue commented after reading the report, “This is why we need to ensure that every one of our existing clients is not simply happy – but ecstatic. A happy client is a happy client, but an ecstatic client will be so delighted that they’ll recommend us to others.”

More News

24 June 2025

How Access to Multiple Lenders Fuels Your Business Growth: Why One Bank Isn’t Your Only Option | Finlease

Have you ever been told, “sorry, we can’t approve this” by your bank? That doesn’t mean your plans should come to a halt. With over 40 lenders in our network, […]
Read More
29 May 2025

Marketing Ideas for Tradies With No Budget

1. Google Business Profile: Set It and Optimise It When people search “plumber near me” or “landscaper [your town]” you want to show up.✅ Add photos of your work, ask […]
Read More
23 May 2025

Finlease at Diesel Dirt & Turf 2025: Building Connections, One Pair of Socks at a Time

The Diesel, Dirt & Turf Expo is always one of the highlights of our year and 2025 was no exception. Held at Sydney Dragway, DDT brings together the biggest and […]
Read More

Get your free pair of our famous socks!

Save your quote and get it emailed to you - we'll send you a pair of our famous Finlease socks for your trouble.

"*" indicates required fields

Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
I'm looking for help with finance...*